Competition in the wireless communications industry will not improve until the Federal Communications Commission changes the way it does business, according to Thomas Hazlett, associate professor and director of the Program on Telecommunications Policy with the Institute of Governmental Affairs at UC Davis. "We have a superb opportunity to create more competition between wireless service providers by liberalizing the various bands (frequencies) along the radio spectrum dial," he says. Hazlett is currently serving as a visiting scholar at the American Enterprise Institute for Public Policy Research in Washington, D.C. "Upstart entrepreneurs who attempt to market a new technology or a better service delivery mode have been dealt with harshly by vested incumbents," he says, adding that the process has the tendency to bottle the newcomer in red tape. If Congress wishes to move telecommunications policy forward in the 21st century, it must remove the structural bias in favor of delay and protectionism, according to Hazlett. Liberalization would promote U.S. business efficiency and allow far greater public access to the benefits of the information revolution, he says.